Last updated: 20 July 2026
Royal Fassin B.V. (“Royal Fassin”, “we”, “us” or “our”) values your privacy. We handle personal data carefully, confidentially and in accordance with applicable privacy legislation, including the General Data Protection Regulation (“GDPR”).
This Privacy Policy explains which personal data we collect through our website, why we use it, how long we retain it, with whom it may be shared and which rights you have.
1. Who we are
Royal Fassin B.V. is responsible for the processing of personal data described in this Privacy Policy.
Royal Fassin B.V.
Ulenpasweg 8
7041 GB ’s-Heerenberg
The Netherlands
Telephone: +31 (0)314 676211
General email: info@royalfassin.com
Privacy contact: maikelschadron@royalfassin.com
Website: https://www.royalfassin.com
2. Who this Privacy Policy applies to
This Privacy Policy applies to people whose personal data is processed by Royal Fassin in connection with its website and business activities, including:
- visitors to our website;
- customers and representatives of customers;
- prospective customers and commercial partners;
- suppliers and other business contacts;
- people who contact us using a contact form, email or telephone;
- recipients of newsletters, invitations or other communications;
- visitors to Royal Fassin’s social media pages.
A separate privacy notice may apply to employees, job applicants, interns, temporary workers and other people who work or apply to work for Royal Fassin.
3. Personal data we collect
The personal data we process depends on how you interact with Royal Fassin.
Information you provide to us
When you contact us, request information or submit a form, we may collect:
- your name;
- your email address;
- your telephone number;
- your company or business name;
- your job title or professional role;
- your postal or business address;
- the contents of your question, request or message;
- information necessary to prepare or perform an agreement;
- any other information you choose to provide.
Please do not include sensitive or special-category personal data in an open contact form unless this is necessary and we have specifically requested it.
Information collected when you use our website
When you visit our website, certain technical information may be collected automatically, including:
- your IP address;
- browser type and version;
- device type and operating system;
- language and display preferences;
- the date and time of your visit;
- pages viewed and links selected;
- the website or source from which you reached our website;
- technical information concerning errors, security and website performance.
We use this information to operate, secure and improve the website and, where required, only after obtaining your consent.
Information from other sources
We may receive business contact information from public and professional sources, including:
- company websites;
- public registers;
- LinkedIn and other social media platforms;
- trade fairs, events and professional networks;
- existing customers, suppliers or business partners.
We only use such information where we have a lawful reason to do so.
4. Why we use your personal data
Royal Fassin may process personal data for the following purposes:
Responding to questions and requests
We use your contact details and the contents of your message to respond to enquiries, provide requested information and maintain contact with you.
The legal basis is taking steps at your request before entering into an agreement or Royal Fassin’s legitimate interest in responding to business enquiries.
Performing agreements
We process personal data when this is necessary to prepare, enter into or perform an agreement, including the delivery of products and services, customer administration and business communications.
The legal basis is the performance of an agreement or taking steps before entering into an agreement.
Customer and relationship management
We may use business contact information to manage relationships with customers, suppliers and other partners and to keep our records accurate.
The legal basis is the performance of an agreement, compliance with legal obligations or our legitimate interest in maintaining our business relationships.
Marketing and communications
Where permitted, we may use your contact details to send relevant company news, product information, invitations or other commercial communications.
Where consent is legally required, we will request it first. You may withdraw your consent or unsubscribe at any time.
Website operation and security
We use technical information to:
- provide and maintain the website;
- protect the website against spam, fraud, malware and unauthorised access;
- diagnose technical problems;
- improve website performance and usability;
- produce aggregated website statistics.
The legal basis is our legitimate interest in operating a secure and effective website. Non-essential cookies and similar technologies are used only where permitted and, when required, with your consent.
Compliance with legal obligations
We may process and retain personal data to comply with tax, accounting, product-safety, regulatory and other legal obligations.
Establishing or defending legal claims
Where necessary, we may use personal data to establish, exercise or defend legal claims and protect the rights, property and safety of Royal Fassin and others.
5. Contact forms and spam prevention
When you submit a contact form, we process the information entered in the form, together with relevant technical information such as your IP address and browser information.
This information may be used to:
- send your message to the appropriate Royal Fassin department;
- respond to your request;
- prevent automated submissions and spam;
- maintain the security and availability of the website;
- retain evidence of communications where necessary.
A CAPTCHA or comparable security measure may be used to determine whether a form is being submitted by a person rather than an automated system.
6. Cookies and similar technologies
Our website may use cookies and comparable technologies.
Necessary cookies help the website function correctly and securely. These may be placed without consent where legally permitted.
With your permission, we may also use analytical or other non-essential cookies to understand how visitors use the website and to improve its performance and content.
Detailed information about the cookies used, their providers, purposes and retention periods is available in our Cookie Policy and, where applicable, through the cookie settings displayed on the website.
You can change or withdraw your cookie preferences through the website’s cookie settings. You may also configure your browser to block or delete cookies. Blocking necessary cookies may affect how the website functions.
7. Embedded content and external websites
Pages on our website may contain embedded content or links to external websites, such as videos, images, maps, articles or social media content.
Embedded content may behave as though you visited the external website directly. The relevant provider may collect information about you, place cookies or use other tracking technologies, particularly when you are logged in to that provider’s service.
Royal Fassin does not control the privacy practices of external websites. We encourage you to read the privacy and cookie policies of those providers before using their services.
8. Who we share personal data with
Royal Fassin does not sell your personal data.
We may share personal data with third parties where this is necessary for the purposes described in this Privacy Policy, including:
- hosting and IT service providers;
- website developers and maintenance providers;
- security and spam-prevention providers;
- email, communication and newsletter providers;
- analytical service providers;
- professional advisers, such as lawyers, accountants and auditors;
- logistics, commercial and administrative service providers;
- government authorities, regulators or courts where disclosure is legally required.
Service providers that process personal data on our behalf may only use it in accordance with our instructions and must provide appropriate confidentiality and security.
Personal data may also be transferred as part of a merger, restructuring, acquisition or sale of all or part of Royal Fassin’s business, subject to appropriate safeguards.
9. International transfers
Some service providers may process personal data outside the European Economic Area.
Where personal data is transferred to a country that does not provide an adequate level of protection, Royal Fassin will use an appropriate transfer mechanism where required, such as European Commission Standard Contractual Clauses, together with additional safeguards when necessary.
10. How long we retain personal data
We do not retain personal data longer than necessary for the purpose for which it was collected.
The applicable retention period depends on the nature of the information and may be determined by:
- the time required to respond to and complete an enquiry;
- the duration of a customer, supplier or business relationship;
- contractual limitation periods;
- tax, accounting and other statutory retention requirements;
- the need to resolve disputes or establish, exercise or defend legal claims;
- website security and technical requirements.
When personal data is no longer required, it will be deleted, anonymised or securely archived where continued retention is legally required.
11. How we protect personal data
Royal Fassin takes appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure and unauthorised access.
These measures may include:
- access controls and authorisation procedures;
- secure transmission and storage;
- malware protection and security monitoring;
- software maintenance and security updates;
- confidentiality obligations;
- backups and recovery procedures;
- agreements with service providers;
- periodic security reviews.
No online system is completely secure. We continually review our measures and adjust them where reasonably necessary.
Suspected security incidents or personal-data breaches involving Royal Fassin can be reported to maikelschadron@royalfassin.com.
12. Your privacy rights
Subject to the conditions and exceptions in applicable law, you may have the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete information;
- request deletion of your personal data;
- request restriction of processing;
- object to processing based on legitimate interests;
- object at any time to direct marketing;
- receive certain information in a structured, commonly used and machine-readable format;
- request the transfer of certain information to another organisation;
- withdraw your consent at any time.
Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
To exercise your rights, contact maikelschadron@royalfassin.com. Please clearly describe your request. We may ask for additional information to confirm your identity and prevent personal data from being disclosed to the wrong person.
13. Complaints
Please contact Royal Fassin first if you have a question or complaint about how we process your personal data. We will make reasonable efforts to resolve your concerns.
You also have the right to submit a complaint to the Dutch supervisory authority:
Autoriteit Persoonsgegevens
The Dutch Data Protection Authority
Further information is available at https://www.autoriteitpersoonsgegevens.nl.
14. Changes to this Privacy Policy
Royal Fassin may update this Privacy Policy when its website, services, processing activities or applicable laws change.
The latest version will be published on our website. Where changes are significant, we may also provide an additional notice.
15. Contact
For questions about this Privacy Policy or Royal Fassin’s processing of personal data, please contact:
Royal Fassin B.V.
Ulenpasweg 8
7041 GB ’s-Heerenberg
The Netherlands
Telephone: +31 (0)314 676211
Email: maikelschadron@royalfassin.com